DEALS ALL MONTH LONG
BLACK FRIDAY CYBER MONDAY SALE
November 11, 2020
MAKE THIS HOLIDAY A BREEZE. QUESTIONS?... FIND YOUR FAQ’S ANSWERED HERE!
UNDECIDED AND WAITING FOR THE SALE? 🥵
Keeping your favorite items in your cart? We get it, we want the spiciest deals. Right? However, keeping your items in your cart does not guarantee it’s yours and that it won’t sell out.
SALE TIPS FOR THIS SEASON
- Downloading the TLF Apparel App will allow for quick and easy nav, while saving your payment info for quick purchases.
- Subscribe with your e-mail to our newsletter for updates and special surprises
- Save your contact and shipping info on our website for fast and easy purchasing
- Don’t keep the savings to yourself, tell a friend!
SPEND MORE, SAVE MORE.
FREE SHIPPING ON DOMESTIC ORDERS OVER $75 USD AND INTL ORDERS OVER $100 USD:
Multiple gifts to give to your loved ones this season. Save money to spend on something else. Why make multiple orders when you can make one bulk and save with free shipping.
DISCOUNTS AND HOW MUCH?
Discounts will be announced the week of. Where is the fun with no surprise? Sign up to our newsletter and turn on our Instagram post notifications to be the first to know! You don’t want to chance your item from selling out...it happens.
Can I combine discounts? The answer is Yes! However, only for our first-time customers and ambassador promo codes. So, start following our athletes/influencers! 👀
PICK YOUR PAYMENT
That “please take my money feeling” we know all too well. Be safe this holiday and make sure your form of payment aligns with ours. We want to ensure you a smooth process, so why search? Here’s the list:
- All major credit cards
- And more...
- Apple Pay
- Klarna (Domestic)
- Google Pay
- Shopify Pay
- Amazon Pay
- TLF eGift-Cards
WILL YOUR SIZES FIT ME?
We strongly recommend using the size guides specific to each product for the most accurate size recommendation. Can’t find it? Check out the screenshot below to preview the path.
Feel free to reach one of our Customer Service Specialists for expert size recommendations at https://helpdesk.tlfapparel.com/hc/en-us/requests/new if further assistance is needed.
Only returns and refunds will be offered. You may return your item and place a new order for the correct size to ensure your item.
I RETURNED MY ITEM, WHEN WILL I GET MY REFUND?
Follow these steps first:
- Check USPS, or Etc. tracking to ensure your package arrived before reaching out.
- Reach out to one Customer Service platform with:
- Full Name
- Order and/or Return Number
Once we have confirmed your package arrived at our facility, we inspect your item/return within a 5-business day grace period where we will issue you a refund.
*Kindly note, to allow up to 10 business days for the issued refund to reflect on your original form of payment. If you do not, please reach out to us. *
RETURNS AND ALL THAT JAZZ
Can I return clearance items?
Clearance items are final sale. With that being said, please pick your sizes wisely using our product specific size charts! 😊
Will return policy be extended?
Yes! We have extended our Return Policy to 60-days for orders placed November 3rd, 2020- January 1st, 2021.
My return says delivered, where is my refund?
When returns deliver to our facilities we open and inspect products before issuing refunds. Due to the projection of orders, TLF has extended their inspection period to prepare for this sale season. Resulting in pushing the issuance of refunds back a few days from our regular 3-5 business day period.
I ORDERED AN ITEM AND NOW IT’S ON SALE...
Unfortunately, TLF will not be issuing price adjustments. So, make sure to purchase what you want, when you want it! 😉
I AM MISSING AN ITEM FROM MY ORDER...
Due to high demand, it is possible you order an item that sells out before your package is placed. No worries because we issue refunds for occurrences like these. Please contact our customer service department at https://helpdesk.tlfapparel.com/hc/en-us/requests/new should this occur.
I MADE A MISTAKE ON MY ORDER; CAN I CHANGE IT?
Unfortunately, once an order has been placed it may no longer be changed. We strongly encourage our customers to double check their order before proceeding. We recommend you cancel the order and place a new order with the correct sizes.
WHY WAS MY ORDER WAS CANCELLED?
Our system automatically detects fraudulent activity and as a result cancels fraud orders for your safety and security. Please contact us should this occur.
WHY WAS I REFUNDED FOR AN ITEM OR ORDER?
We issue refunds for items or orders should an item go out of stock after your order has been placed. We take this precaution to ensure a smooth process and prevent errors.
WHERE CAN I UPDATE MY SHOPPING CART?
Let’s keep it simple, am I right? Please view the provided screenshot below for the navigation path: