QUESTIONS OR CONCERNS ABOUT OUR PRODUCTS?
THE TLF TEAM IS HERE TO HELP YOU
You can check the status of your order and track delivery using two different methods. You can sign into your account and check the Order Status or you can go to your order confirmation email and click on the tracking number and track directly from the carrier.
RETURNS ARE EASY!
Questions? Email us at CustomerServlce@TLFapparel.com or call at 1.855.244.8880.
RETURN & EXCHANGE POLICY
Please make sure that you have read the Return Policy in detail before making any purchases on TLFapparel.com.
- All sales are FINAL on any Clearance items sold on TLFapparel.com.
- Only items of equal or lesser value qualify for exchanges.
- The Return/Exchange Form and original packing slip is required for reimbursement of the full purchase price.
When no proof of purchase is available, you will be refunded the most recent price charged for the items returned to TLF.
- Complete the Return Form here
- Send a return request via email to Returns@tlfapparel.com. TLF will reply with a USPS prepaid return label.
- Please make sure to include your Order Number and Name in the subject line.
- TLF will only accept returns purchased directly from TLF’s website or by phone.
- All items must be received by TLF within 30 days of purchase.
- All items must be undamaged, unworn and unwashed with all original hangtags attached to the item.
MAIL YOUR RETURN TO:
1140 Holland Drive, Suite 10
Boca Raton FL 33487
The refund will be processed once the product is received. Please allow 2 billing cycles for the credit to
appear on your Credit Card Statement or 8-10 business days for your Debit Card Statement.